FAQ
FAQ
Frequently Asked Questions
What time is check-in and check-out?
- Check-in: from 3:00 PM
- Check-out: by 10:00 AM
Early check-in or late check-out may be possible by prior arrangement, subject to availability.
How many bedrooms and bathrooms are there?
Shellhill Mews has:
- 3 bedrooms
- 2 bathrooms
Is Wi-Fi included?
Yes. We provide free high-speed wireless broadband internet throughout the apartment.
Is smoking allowed?
No. Smoking is not permitted anywhere inside the apartment.
What is the payment schedule?
- 50% of the total cost is due at the time of booking
- The remaining balance is due 7 days before arrival
How many guests can stay at Shellhill Mews?
The apartment sleeps up to 6 guests comfortably.
Is parking available?
Yes. Free on-site private parking is available for guests.
Are pets allowed?
Pets are welcome by prior arrangement only. Please contact us before booking to confirm suitability.
Where is Shellhill Mews located?
Shellhill Mews is located in Coleraine, Northern Ireland, within walking distance of the town centre and close to the University of Ulster. It is an ideal base for exploring the North Coast.
Is the apartment accessible?
The apartment is located in a building with lift access, making it suitable for guests who prefer step-free access.
What is the cancellation policy?
- 100% refund if cancelled 30 days or more before arrival
- 50% refund if cancelled 14–29 days before arrival
- No refund for cancellations made within 14 days of arrival
Book Direct for the Best Stay
Check availability, view live rates, and secure your stay at Shellhill Mews today.
From $162 per night